FAQ Topics

 Order Confirmation

All orders are subject to confirmation by Cigar Terminal.

You will receive an "Order Received" email once you complete the checkout. 

We reserve the right not to serve certain orders based on our sole discretion. This is mostly due to suspected fraud, shipping conditions being less than ideal at the destination country or something looking suspicious in the way order was placed. No order is considered binding on us until we accept, confirm, process and ship it.

An order is not considered "Confirmed" until we have verified with the warehouse that we still have the item(s) in stock. If we do not have the product in stock at the time of purchase, we will inform you accordingly.

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