Cigar Terminal Rewards Program Policy

EARN Points
Rewards can currently be earned for the following actions:
  • Making purchases — every time you make a purchase you earn points based on the price of products purchased and these points are added to your Points balance.
  • Registering on the site.
  • Subscribing to a newsletter for the first time.
  • Review Submission — Earn Points for submitting product reviews.
  • Sending Invitations — Earn Points by inviting your friends to join the site.
  • Converting Invitations to Customer — Earn Points for every invitation you send out which leads to your friends registering on the site.
  • Converting Invitations to Order — Earn Points for every invitation you send out which leads to a sale.
 
REDEEMING REWARDS Points

You can redeem your Rewards Points at checkout. If you have accumulated enough Rewards Points to redeem, you will have the option of using Points as one of the payment methods. The option to use Rewards Points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable Rewards Points can be used in conjunction with other payment methods such as credit cards, gift cards and more.

REWARDS Points MINIMUMS AND MAXIMUMS

There are no minimums and maximums for earning and redeeming Rewards Points.

MANAGE YOUR REWARDS Points

You have the ability to view and manage your Rewards Points through your account. From your account you will be able to view your total Rewards Points (and currency equivalent), and a cumulative history of Points earned and redeemed. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding Rewards Points.

REWARDS Points EXPIRATION

Earned Rewards Points NEVER expire. Rewards Points gifted to customers as Promotional Rewards for a special period can be set to expire at the end of the promotional period.

REWARDS Points and EXCHANGE RATES

The value of Rewards Points is based on our base currency USD and will be calculated accordingly at the time of earning and spending.

ADDITIONAL TERMS
  • Rewards Points can only be used as store credit in our system only. Redeeming to cash is not allowed.
  • All review contributions are reviewed for approval before being published on the site and they are expected to be of a certain content quality. In other words, one line reviews like "Great cigar!" or reviews for cigars that have not been purchased from our store will not be approved. We expect, appreciate and reward contributions that help other fellow cigar smokers to make an informed purchase decision. We have the sole discretion and the right about what to approve and publish and we exercise this right meticulously.
  • You can sign up to receive email notifications each time your balance changes when you either earn or redeem Rewards Points. This option is found in the Points section of the My Account area.
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