Customer Service

Cigar Terminal's state of the art humidor and warehouse is located in Geneva, Switzerland.

We have one of the widest selections of online international and Habanos Cuban cigars including limited edition and regional edition series.

Our strategic warehouse location in Geneva, Switzerland ensures fast shipment worldwide with SwissPost. Thanks to our duty free privileges from our bonded warehouse, we offer our customers the most affordable prices in the industry.

At Cigar Terminal, we strive for 100% Customer Satisfaction. This is not a marketing gimmick, we truly mean it.

Please check our Frequently Asked Questions Section for most common question.


Contact us for any questions, concerns or support requests and we will solve it to your satisfaction. 

Customer Support Direct Line Customer Support US / Canada Toll Free Customer Support Email
+41 - 22 - 5180067 877 - 660 - 0726
(9am - 5pm Central European Time) (9am - 9pm Eastern Standard Time)  

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