Customer Service

Cigar Terminal Headquaters is based in Geneva, Switzerland along with our state of the art, climate controlled humidors and warehouse facilities.

Our strategic warehouse location ensures fast, precise shipment worldwide with SwissPost. All of our packages are trackable through the SwissPost web site.

Thanks to low Swiss import duties for Cuban cigars, we can offer our customers the lowest prices in the industry.

If you have any questions, enquries or suggestions, please contact us through email address and phone numbers provided below:

All inquiries: info@cigarterminal.com

Phone: US Toll Free: (877) 660-0726 (9am - 9pm Eastern Standard Time)

              Switzerland: +41-22-518-0067 (9am - 9pm Central European Time)

We strive for 100% Customer Satisfaction. Please contact us for any questions, concerns or support requests and we will solve it to your satisfaction.